Prepaid Excess Baggage

Saving our guests both time and money with a peace of mind when preparing for their flight, prepaid checked baggage offers convenience and is available for flights between Fiji, Australia, New Zealand, USA, Hong Kong, Japan and Singapore. This service can only be bought from any Fiji Airways Sales Offices or through the Fiji Airways 24/7 Global Reservations Centre at a lower rate for guests with a confirmed booking.

Each customer (excluding infants) is able to purchase up to two (2) piece of prepaid checked luggage each and this is available up until four (4) hours prior to flight departure, after which time airport check-in rates will apply.

Please note the following conditions apply:

1. Prepaid excess baggage is charged per bag/piece up to 23kg per bag and is on space available basis.

2. A maximum of 2 bag/piece can be purchased with any confirmed Fiji Airways ticket on Fiji Airways, excluding infants.

3. Passengers holding codeshare tickets are not able to purchase pre-paid excess baggage.

5. Prepaid excess baggage is available for purchase up to four (4) hours prior to departure on a space available basis.

6. Present your pre-paid excess baggage electronic receipt at the check-in counter.

7. Within 4 hours of departure excess baggage can be purchased at check-in for the normal per kg rate. Airports are strictly not permitted to sell the above rates.

8. Pre-paid baggage can be transferred on an existing ticket with an amended travel date, however it cannot be transferred to another customer.

9. Where two or more passengers are booked together and there is a pooled or grouped pre-paid excess checked baggage allowance, all members of the group are required to check-in together.

10. Pre-paid baggage cannot be purchased on the “Manage Your Booking” tool.

11. Pre-paid baggage is not refundable unless:

• a) Passenger holds a fully refundable ticket and wishes to refund ticket, hence the pre-paid excess baggage will be refunded together with the ticket.
• b) Where pre-paid excess baggage cannot be carried due to operations, safety or security reasons of a Fiji Airways flight.

Refund fee for Ancillary Services

Prepaid Baggage
Refunds are only applicable on the following ancillary services, if a passenger has purchased a flexible fare, whereby the fare rule permits ticket refunds, if the cancellation is done within the applicable fare rule. Refundable Fare Classes: - Economy class - L, H, B, Y Business class – Z, C, D, J

Fee:
Refund fee - charge 50% of the ancillary paid.